QUALITY MANAGEMENTQuality management is a core element of the Pyramid Clinic. As a member of the Swiss Leading Hospitals (SLH), we are committed to the highest quality standards in the accreditation of specialists, medical care, nursing, hospitality and administration. Each SLH member must fulfil at least 60 out of 100 criteria and 50 percent of the target criteria, and undergo a rigorous assessment by external examining bodies. Adherence to these standards is reassessed every three years. Thus, above-average performance is guaranteed in the medium- and long-term. This quality assurance policy is based on the EFQM-Model® for Excellence and provides an unparalleled milestone for Swiss healthcare. High patient satisfaction Patient satisfaction is evaluated quarterly in anonymized surveys referenced over a year, and the results are then published. The Pyramid Clinic at the Lake has been among the best in all categories for many years and led the rankings in all areas for four years . |
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